Privacy Policy

Effective Date: 21st day of June, 2025
Site: https://digitalaimarketing.solutions
Owner/Operator: Barbara Gluckman
Contact:
📧 [email protected]
📞 (604) 367-7788
📍 15565 Cliff Ave, White Rock, B.C., V4B 1V8

Purpose

This Privacy Policy informs users in Canada and the United States of:

• The personal data we collect
  
  

• How we use collected data
  
  

• Who has access to the data
  
  

• Your data rights
  
  

• Our use of cookies
  
  

• How phone services (calls/SMS) are handled
  
  

It applies in addition to our Site’s Terms and Conditions.

Consent

By using our Site, or communicating with us via phone, users consent to:

• This Privacy Policy
  
  

• Collection, use, and retention of your data as described
  
  

• Use of your phone number for service or marketing (with your consent)
  
  

Personal Data We Collect

We collect only the data necessary to support your experience with our Site and services.

Automatically Collected (via website):

• Location data
  
  

• Clicked links and viewed content
  
  

• Device/browser information
  
  

Manually Provided (via forms or calls):

• Name, email address, phone number, address
  
  

• Call content or voicemail (if applicable)
  
  

• Consent for SMS/phone marketing (opt-in required)
  
  

Phone Services & Data Collection (U.S. + Canada)

When you contact us via phone, we may:

• Record call logs (time, duration, number)
  
  

• Record voicemails or calls for training or service quality (with notice where required by law)
  
  

• Use SMS messaging (text) to respond to your inquiries if opted-in
  
  

In compliance with:

• Canada’s Anti-Spam Law (CASL)
  
  

• U.S. Telephone Consumer Protection Act (TCPA)
  
  

• You will not receive marketing texts or calls unless you have expressly opted in
  
  

How We Use Personal Data

Data may be used for:

• Contact record management
  
  

• Customer support (phone or email)
  
  

• Internal statistics
  
  

• Sending confirmations, updates, or marketing (with opt-in consent)
  
  

Who We Share Personal Data With

Internal Access:

• Only employees with a need-to-know basis.
  
  

External Disclosures:

• If legally required
  
  

• For legal defense or protection
  
  

• During sale/transfer of business
  
  

• With third-party service providers (e.g., VoIP, SMS platforms) under contract to maintain data privacy
  
  

International Transfers

Your data may be stored or processed in the United States and Canada. We take measures to ensure this data is protected under relevant laws, including contractual safeguards.

Your Rights

Depending on your location, your rights may include:

Canada (PIPEDA):

• Right to access, correct, or withdraw consent
  
  

• Right to lodge a complaint with the Office of the Privacy Commissioner of Canada
  
  

U.S. (State-Specific – e.g., California CCPA):

• Right to know what data is collected
  
  

• Right to delete or opt out of data sales (we do not sell data)
  
  

• Right to non-discrimination for exercising privacy rights
  
  

Opting Out

You may opt out of:

• Marketing emails via the “unsubscribe” link
  
  

• SMS/text marketing by replying "STOP"
  
  

• Phone marketing by requesting removal during a call or contacting us
  
  

• Cookies via your browser settings
  
  

Cookie Policy

Cookies help enhance user experience and track analytics.

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

• We use the following types of cookies on our Site:

  1. Functional cookies
     Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;

  2. Analytical cookies
     Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc; and

  3. Third-Party Cookies
     Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:
     
     

     1. We may use cookies for tracking purposes.

Data Security & Retention

• We use secure servers and browser encryption
  
  

• Employees are under strict confidentiality obligations
  
  

• Data is retained only as long as necessary
  
  

• We will notify you if data is stored longer than expected
  
  

Children

We do not knowingly collect data from children under 13. If you are a parent or guardian and believe we have collected such data, contact us immediately.

Changes to This Policy

We may update this policy. Changes will be posted with a new effective date. If required, we will notify users by email.

Contact Information

Privacy Officer: Barbara Gluckman
📧 [email protected]
📞 (604) 367-7788
📍 15565 Cliff Ave, White Rock, B.C., V4B 1V8